How to view and update Billing information with MyBGL

Accessing MyBGL From CAS 360

To access MyBGL from CAS 360, use the app switcher in the top right-hand corner of the application:

If you are unable to access MyBGL via the app switcher, your role may not have been given sufficient access.

Contact the Administrator or Account Owner related to your account to have them update your User Role permissions to access this.

Access

To access the Billing page from within MyBGL, users can select the Billing option on the left-hand side of the screen.

Organising Invoices

Users will be able to filter invoices in both the Current Invoices and Invoices History tabs. Invoices can be arranged using the filter option at the right-hand side of the screen.

Invoices can be arranged by product, as well as a start and end date range. Once the filters have been set, users must select Apply.

Paying Invoices

A copy of the invoice can be downloaded by selecting the Current Invoices tab and selecting the Download icon next to the corresponding invoice.

To pay an invoice, from the Current Invoices tab, click the Pay Now icon next to the corresponding invoice.

Users will be directed to the Payment Options screen. Invoices can be paid by a range of methods, including credit card, EFT and cheque. Please note that it may take up to 2 working days when processing via EFT or Cheque.

To pay by credit card, click on the icon of your card, agree to the terms and conditions and select Go to ANZ eGate.

Select Process.
Alternatively, to pay by EFT or Cheque, click on the EFT or Cheque image and select Notify BGL.

You will be prompted to confirm the Amount Paid and Paid date. Once the details have been entered, select Submit.

Users can enter coupon codes that they have received from BGL by clicking here shown in the image below.

Once the code has been entered, select Apply.

Understanding Your Invoice

When reviewing Invoices Users will be able to filter invoices in both the Current Invoices and Invoices History tabs.

Below is an example of what your BGL invoice will look like when downloaded from MyBGL.

Below is what each field means on your BGL invoice.

Invoice Field		Description
Billing Address		This is based on the firm name and address you have set up in your MyBGL account. To update this information, refer to the ‘Update Account Information’ section of the following article – Click Here
Tax Invoice Number		A unique code assigned to your invoice for ease of identification and tax/accounting purposes.
Date		The date the invoice was created. Monthly Direct Debit: If you have set up direct debit details in MyBGL for the products outlined on the invoice, this amount will be deducted out of your nominated account on the first day of the following month Payments can take up to two business days to process. Please ensure you have sufficient funds in your account prior to the first day of the following month to ensure continued access to your BGL products. Annual Payments: If you have set up to complete an annual payment, please ensure this is paid within 30 days of the invoice date to ensure continued access to your BGL products.
Status		There are 3 Invoice Statuses available. Post Pay Pending: There is a direct debit set up against this invoice and the payment will be deducted automatically from your nominated account on the first day of the following month. Outstanding: There is no direct debit set up against this invoice and the invoice amount should within 30 days of the date outlined on your invoice, OR there are alternative arrangements made with your Account Manager. Paid: The invoice has been paid. Important: If you have made payment via Direct Transfer the invoice will remain with an Outstanding Status until the BGL Administration team verifies your payment. Generally, there will be 2 working days of processing time for Direct Transfer.
Quantity		The license counts for your product that you are being invoiced for. To upgrade or downgrade this amount, please refer to the steps outlined in the following article – Click Here
Quoted Line Item		The product or service you are being invoiced for.
Unit Price		The price per license excluding GST.
Amount		The total price per line item, excluding GST.
Currency		The dollar currency being charged.
GST Rate		The percentage rate of GST being applied.
Subtotal		The total dollar amount, excluding GST. Important: When making payment, ensure you are paying the ‘Amount Due’ dollar value.
GST		The total dollar amount of GST being applied.
Paid		The total dollar amount already paid against this invoice.
Amount Due		The total amount to be paid, calculated using the subtotal and GST dollar amount. Important: When making payment, ensure you are paying the ‘Amount Due’ dollar value.
Account Credit Remaining		This field will only show if you have an account credit with BGL and indicates how much credit is remaining on your account.