How to Void Documents sent for Digital Signing?

  • Updated

Overview


Sent documents to a client with incorrect details? or perhaps the documents were sent to the wrong recipients altogether. 

Don't fret, you can now void documents to be signed electronically, directly from the Global Documents Screen. 

Navigation


From the Main Toolbar, go to Documents mceclip0.png

Instructions


Only documents under the status of Electronic Signing - Sent to Client can be marked as void. 

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Select Options besides the document, and click Void. 

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Enter the reason for voiding, and click Void Document mceclip3.png

Note: Once voiding a document, this cannot be reverted. 

The document will then be voided, which will prevent all recipients of the document from signing. 

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