Automated Document Reminders

  • Updated

When you prepare any document in CAS 360 you can pre-set document reminders for your clients. This includes all Company Change Documents, Confirmation Statements and even Trust Documents. 

  • Multiple reminders - You can pre-set up to 6 separate reminders for each document.
  • Control when reminders are sent - You can select the date and time you want the reminders to be sent out.
  • Email, SMS or Both - You can specify if you want to send reminders by email, SMS or both.
  • Templates - You are also able to select which email template you would like to use for sending the reminders.
  • Send To - You are able to control who the reminders are sent to. 

How does this work?


When preparing documents in the Document Production screen, simply click Screen_Shot_2019-06-26_at_4.08.56_pm.png beside Download All or Send All and select Set-up automatic document reminders.

mceclip3__1_.png

mceclip4__2_.png

CAS 360 will open the Add Automated Document Reminders screen.

mceclip0.png

Manage Automated Reminders


Once the reminders have been created they can be found in the Pending Outbox screen.

From the Main Toolbar, head into Messages Screen_Shot_2019-06-26_at_4.18.56_pm.png
Select Pending Outbox  Screen_Shot_2019-06-26_at_4.19.10_pm.png

From this screen, you can view all pending reminders, see when reminders are going to be sent, and even change the details of the reminders or delete them.

Click on the reminder's Subject to quickly view the reminder details.

mceclip2.png

Beside a reminder, click Screen_Shot_2019-06-26_at_4.21.57_pm.png

  • Select Edit to view and edit the reminder details.
  • Select Delete to delete the reminder.

Advanced Filters


The Pending Outbox also has a range of Filters:

Screen_Shot_2020-12-08_at_12.28.29_pm.png Filter your Pending Outbox to display all the messages that are scheduled to be sent out to clients within the next day, week or month
Screen_Shot_2020-12-08_at_12.28.35_pm.png Filter the Pending Outbox to display only Email messages that are scheduled to be sent to clients within the next day, week or month
Screen_Shot_2020-12-08_at_12.28.42_pm.png Filter the Pending Outbox to display only SMS messages that are scheduled to be sent to clients within the next day, week or month

Add Automated reminders to existing documents


You can also add Automated Document reminders to documents that have already been created.

From the Main Toolbar, head into Documents Screen_Shot_2019-06-26_at_4.39.43_pm.png

Beside the document, click Screen_Shot_2019-06-26_at_4.21.57_pm.png

And select Add Automatic Document Reminders

This can also be managed from Company Documents

Can't find what you're looking for?

How can we improve this article for you?